Good Day JMI Portfolio Sales Leaders - I'm hoping to get a 'conversation' going around understanding how best to forecast predictably. I imagine we all know what this means, but I'm interested in the methodology/process used by all. I believe it starts at the top of the funnel which has a...
Written by Elizabeth Bell Originally published on www.higherlogic.com When executed with proper planning and resources, a customer community can have a tangible impact on key business performance indicators, including ticket deflection, revenue generation, and customer satisfaction. ...
Too often, customer experience professionals fall into reactionary roles, focused on putting out fires and smoothing customer complaints. While important, customer experience can be about so much more—and making sure customer service is exceptional should be seen as a critical part of your...
1 Comment - no search term matches found in comments.
browse files and multimedia across Resource Libraries
see a list of Discussion posts across Communities
General What is my username/password? How do I update my contact information? How do I control what information is visible on my profile? Contacts / Connections How do I find other members? How do I add contacts to my contact list? Why should I add contacts to my...
1919 North Lynn Street, 5th Floor Arlington, VA 22209
Join CommunityContact Us
Terms of UsePrivacy Policy